Articles
How Can a Law Firm Appear in ChatGPT, Claude and Copilot Answers?
How question testing shows whether AI tools name your law firm, and practical checks on search access, clear practice information, bilingual pages and enquiry measurement.
Private FDR in Hong Kong: What It Is and How It Works
Barrister Caroline Langley explains the Financial Dispute Resolution hearing in the Hong Kong Family Court, and how a private FDR gives the same reasoned indication in one day, outside the courtroom.
Every Website Needs a Charlotte
Caroline Langley on AI crawlers, the internet's librarians, and how a single security setting can quietly block ChatGPT and Claude from reading a website.
AI Visitors Are Not The Same As Human Visitors
Caroline Langley on why AI systems read the back end of a law firm website rather than its photographs, and how AEO, GEO and E-E-A-T shape which firms an AI will recommend.
Consent Is Not a Signature: Why Mediation Matters in Hong Kong
Caroline Langley on why consent, not just a signature, is the true foundation of mediation, and why Hong Kong's growing mediation infrastructure matters.
"Informed Refusal" or "Non-Compliance"? Who Gets to Decide?
Caroline Langley on informed refusal versus non-compliance: why one label is a right and the other a defect, and who really gets to decide about a patient's capacity.
"It's Just the Baby Blues": How the DSM Failed Lindsay Clancy Before a Jury Ever Could
Caroline Langley on the Lindsay Clancy mistrial and how the DSM's refusal to recognise postpartum psychosis as its own diagnosis failed a mother before a jury ever could.
A Search Result Is a Starting Point, Not a Conclusion
Caroline Langley on BabelCite's semantic search of Hong Kong judgments, and why every case an AI tool retrieves still needs a lawyer to read it.